i-tec C31DUALDPDOCKPD

i-tec USB C Dual Monitor Docking Station User Manual

Model: C31DUALDPDOCKPD

Merek: i-tec

1. Bubuka

This manual provides instructions for the i-tec USB C Dual Monitor Docking Station (Model C31DUALDPDOCKPD). This docking station is designed to expand the connectivity of your USB-C or Thunderbolt 3 enabled laptop, tablet, or smartphone, allowing for dual external monitor support, multiple USB peripheral connections, Gigabit Ethernet, and power delivery up to 100W.

i-tec USB C Dual Monitor Docking Station

Image 1.1: i-tec USB C Dual Monitor Docking Station.

2. Produk Langkungview

The i-tec USB C Dual Monitor Docking Station offers a comprehensive set of ports for enhanced productivity and connectivity.

2.1. Port Perenah

Hareupeun view of i-tec docking station with USB-C, USB 3.0, and audio jack

Image 2.1: Front Panel Ports (USB-C 3.1 Gen 2, USB 3.0, Audio/Mic Jack).

Tukangeun view of i-tec docking station with DisplayPorts, LAN, USB-C PD, and Kensington lock slot

Image 2.2: Rear Panel Ports (2x DisplayPort, Gigabit Ethernet, USB-C Power Delivery, Kensington Lock Slot).

2.2. All Connections Diagram

Diagram showing all available ports and typical connections for the i-tec docking station

Image 2.3: Comprehensive diagram of all ports and their functions.

3. Parentah Setup

Follow these steps to set up your i-tec USB C Dual Monitor Docking Station.

  1. Sambungkeun Daya (Opsional tapi Disarankeun): Connect your original USB-C charger (up to 100W) to the USB-C Power Delivery (USB-C PD) port on the docking station. This provides power to the docking station and charges your connected laptop. If not using a power adapter, some USB 3.0 and USB-C data ports may not function optimally with high-power devices.
  2. Nyambung ka Alat Host: Use the integrated USB-C cable to connect the docking station to your laptop's USB-C or Thunderbolt 3 port.
  3. Connect External Monitors: Connect your monitors to the two DisplayPort outputs on the docking station.
    • Windows/Ubuntu: Supports up to two 4K/60Hz external monitors with extended or mirrored display modes.
    • macOS: Supports up to one 4K/60Hz external monitor. When connecting two monitors, both will display the same image due to macOS not supporting Multi-Stream Transport (MST) technology.
  4. Sambungkeun Periferal: Connect your USB devices (keyboard, mouse, external drives) to the available USB 3.0 and USB 2.0 ports. Connect your Ethernet cable to the Gigabit Ethernet (LAN) port for a wired network connection. Connect headphones or a microphone to the combined audio/mic jack.

Video 3.1: Official i-tec USB C Dual Monitor Docking Station setup and feature overview. This video demonstrates the connection process and various functionalities of the docking station.

4. Parentah Operasi

4.1. Tombol kakuatan

The docking station features a power button on the top panel. Press and hold the power button for approximately 2 seconds to turn the unit on or off. This delay prevents accidental shutdowns.

4.2. Konfigurasi tampilan

After connecting external monitors, configure your display settings through your operating system. Options typically include:

  • Manjangkeun: Each monitor displays a separate desktop, expanding your workspace.
  • Mirror/Duplicate: All monitors display the same content.
  • Layar Kadua Hungkul: Only the external monitor(s) display content, with the laptop screen turned off.

4.3. Fungsi Ngecas

When a compatible USB-C charger is connected to the docking station's USB-C PD port, the docking station will pass through up to 100W of power to charge your connected laptop. Additionally, the USB-C 3.1 Gen 2 port on the front panel supports fast charging for smartphones and tablets.

5. Kasaluyuan

The docking station is compatible with devices featuring a USB-C or Thunderbolt 3 port that supports video output (DisplayPort Alternate Mode).

5.1. Sistem Operasi anu Dirojong

  • Windows 10 sareng engké
  • macOS X and later
  • Android
  • ChromeOS
  • Linux

5.2. Display Output Limitations

Diagram illustrating display output differences between Windows/Ubuntu and macOS/Android

Image 5.1: Display output capabilities across different operating systems.

Catetan pikeun Pamaké macOS: macOS does not support Multi-Stream Transport (MST) technology. This means that when two monitors are connected to the docking station on a macOS device, both monitors will display the same image (mirroring), not an extended desktop across two separate displays. For extended desktop functionality on macOS, only one external monitor can be used with the docking station.

5.3. VESA Mounting Support

The docking station features VESA support, allowing for vertical installation behind a VESA compatible monitor. This helps in creating a clean and organized workspace.

i-tec docking station mounted on a VESA bracket behind a monitor

Image 5.2: Docking station mounted behind a VESA compatible monitor for a clean desk setup.

Desk setup showing a laptop, i-tec docking station, keyboard, mouse, and two external monitors

Gambar 5.3: Example of a complete workstation setup utilizing the docking station.

6. Pangropéa

To ensure optimal performance and longevity of your docking station, follow these maintenance guidelines:

  • Simpen alat dina lingkungan anu garing, jauh tina sinar panonpoé langsung sareng suhu anu ekstrim.
  • Ulah ngalaan alat ka cai atawa cairan séjén.
  • Bersihkeun alat ku kaen anu lemes sareng garing. Ulah make bahan kimia kasar atawa cleaners abrasive.
  • Mastikeun ventilasi ditangtoskeun sabudeureun stasiun docking pikeun nyegah overheating.

7. Cara ngungkulan

Upami anjeun mendakan masalah sareng stasiun docking anjeun, tingal masalah sareng solusi umum ieu:

  • Henteu aya kaluaran tampilan:
    • Pastikeun port USB-C laptop anjeun ngadukung Modeu Alternatif DisplayPort.
    • Verify that the DisplayPort cables are securely connected to both the docking station and the monitors.
    • Check your operating system's display settings to ensure external monitors are detected and configured correctly.
    • If using macOS, remember that only one external monitor will extend the desktop; two monitors will mirror.
  • USB Devices Not Functioning:
    • Ensure the docking station is connected to a power adapter, especially for high-power USB devices like external SSDs. Without a power adapter, USB 3.0 and USB-C data ports may have limited functionality.
    • Coba sambungkeun alat USB ka port anu béda dina stasiun dok.
    • Ensure device drivers are up to date on your host system.
  • Henteu aya sambungan jaringan:
    • Pastikeun kabel Ethernet parantos nyambung kalayan pageuh kana stasiun dok sareng router/modem anjeun.
    • Pariksa setélan jaringan anjeun dina alat host anjeun.
  • Laptop Teu Ngecas:
    • Ensure your original USB-C charger is connected to the USB-C PD port on the docking station.
    • Verify your laptop's USB-C port supports Power Delivery.

8. Spésifikasi

merekabdi-tec
ModélC31DUALDPDOCKPD
Panganteur HardwareThunderbolt 3, USB Type C
Alat nu cocogDevices with USB-C or Thunderbolt-3 ports
Kaluaran Video2x DisplayPort (up to 4K/60Hz each)
palabuhan USB3x USB 3.1, 1x USB-C 3.1 (Gen 2), 2x USB 2.0
EthernetGigabit Ethernet RJ-45 (10/100/1000 Mbps)
AudioCombined Audio/Microphone Jack
Pangiriman kakuatanUp to 100W (via USB-C PD port)
KaamananSlot Konci Kensington
Ukuran (L x W x H)4.45" x 1.57" x 4.45" (11.3cm x 4cm x 11.3cm)
Beurat245 gram

9. Garansi jeung Rojongan

i-tec products are covered by a manufacturer's warranty. For detailed warranty information, please refer to the warranty card included with your product or visit the official i-tec websitus.

9.1. Rojongan Téknis

For technical assistance, product inquiries, or further support, please contact i-tec customer service: