1. Bubuka
This manual provides comprehensive instructions for the setup, operation, and maintenance of your HP 3502 IP Phone. The HP 3502 is a robust Voice over IP (VoIP) telephone designed for business environments, featuring four softkeys and full-duplex speakerphone capabilities for clear communication.
2. Eusi Paket
Please verify that all items listed below are present in your package. If any items are missing or damaged, contact your vendor immediately.
- HP 3502 IP Phone Unit
- Handset
- Kabel Handset
- Kabel Ethernet (RJ-45)
- Power Adapter (if not using Power over Ethernet - PoE)
- Gancang Mimitian Guide
3. Produk Langkungview

Gambar 3.1: Hareupeun view of the HP 3502 IP Phone. The image displays the phone's handset resting on its cradle on the left side. The main unit features a rectangular display screen at the top, below which are four softkeys. To the right of the display is a navigation cluster, and below that is a standard numeric keypad with additional function buttons.
The HP 3502 IP Phone is designed for intuitive use and reliable performance. Key features include:
- Layar tampilan: A 4.3-inch screen for call information, menus, and status.
- Softkeys: Four context-sensitive buttons located directly below the display, whose functions change based on the phone's current state.
- Speakerphone Full-Duplex: Allows for hands-free conversations with clear audio.
- Papan tombol angka: Standard 0-9 keys for dialing, along with * and #.
- Kluster Navigasi: Buttons for menu navigation and selection.
- Tombol Fungsi Khusus: Includes buttons for volume control, mute, headset, speaker, and message waiting indicator.
- Sumber Daya: Supports both Corded Electric power and Power over Ethernet (PoE).
4. Setélan
4.1 Sambungan fisik
- Sambungkeun Handset: Colokkeun hiji tungtung kabel handset anu digulung kana handset sareng tungtung anu sanésna kana port handset dina dasar telepon.
- Nyambung kana Jaringan:
- Locate the "LAN" or "NETWORK" port on the back of the phone.
- Connect one end of the Ethernet cable to this port and the other end to an active network port (e.g., a wall jack or network switch).
- Sambungkeun Kakuatan:
- If your network supports Power over Ethernet (PoE), the phone will power on automatically once the Ethernet cable is connected.
- If PoE is not available, connect the provided power adapter to the "POWER" port on the phone and then plug the adapter into a standard electrical outlet.
- Boot-up mimiti: The phone will power on and begin its boot sequence. This may take a few moments. The display will show boot progress and then indicate network status.
4.2 Network and Account Configuration
The HP 3502 IP Phone typically obtains network settings (IP address, subnet mask, gateway, DNS) automatically via DHCP. VoIP account registration (SIP or H.323) is usually provisioned by your IT administrator or service provider. Consult your IT department for specific configuration details if manual setup is required.
- Automatic Provisioning: Most enterprise deployments use automatic provisioning servers to configure the phone.
- Konfigurasi Manual: If manual configuration is necessary, access the phone's menu system (often via a "Menu" or "Settings" button) to enter network parameters and SIP/H.323 account details. Refer to your IT administrator's instructions for these values.
5. Parentah Operasi
5.1 Nelepon
- Angkat Handset: Pick up the handset, or press the Speaker button for hands-free mode. You will hear a dial tone.
- Nomer Telepon: Enter the desired phone number using the numeric keypad.
- Mimitian Telepon: Pencét éta Telepon softkey (if available) or wait a few seconds for the call to automatically connect.
5.2 Narima Telepon
- Sawaktos telepon hurung, angkat handset pikeun ngajawab.
- Alternatipna, pencét tombol Speaker button to answer in hands-free mode, or press the Waleran softkey.
5.3 In-Call Functions
- Kontrol volume: Ngagunakeun éta Jilid buttons (usually +/-) to adjust the handset, headset, or speakerphone volume during a call.
- Jempé: Pencét éta Ngajempékeun tombol pikeun ngajempékeun mikropon anjeun. Pencét deui pikeun nganonaktipkeun.
- Tahan: Pencét éta Tahan softkey or button to place the current call on hold. Press it again to resume the call.
- Mindahkeun:
- Nalika nelepon aktip, pencét éta Mindahkeun softkey or button.
- Pencét nomer anu anjeun hoyong transfer telepon.
- Pencét éta Mindahkeun softkey again to complete a blind transfer, or wait for the other party to answer and then press Mindahkeun for a supervised transfer.
- Konférénsi:
- Nalika nelepon aktip, pencét éta Konférénsi softkey or button.
- Pencét nomer pihak katilu.
- Once the third party answers, press the Konférénsi softkey again to join all parties.
- Tungtung Telepon: Replace the handset in the cradle, or press the Tungtung Telepon softkey or Speaker button if in hands-free mode.
6. Pangropéa
Proper care ensures the longevity of your HP 3502 IP Phone.
- beberesih: Use a soft, dry, lint-free cloth to clean the phone's surface. For stubborn marks, slightly dampen lawon jeung cai. Hindarkeun ngagunakeun bahan kimia kasar, pembersih abrasive, atanapi pangleyur.
- Lingkungan: Keep the phone away from excessive heat, direct sunlight, and moisture. Ensure adequate ventilation around the device.
- Penanganan: Hindarkeun ngaragragkeun telepon atanapi némpélkeun kana tabrakan anu kuat.
7. Cara ngungkulan
This section addresses common issues you might encounter with your HP 3502 IP Phone.
| Masalah | Mungkin Cukang lantaranana | Solusi |
|---|---|---|
| No dial tone / Phone not powering on | No power, network cable loose, network issue. |
|
| Teu tiasa nelepon atanapi nampi telepon | No network connection, incorrect VoIP account registration, firewall issues. |
|
| Kualitas audio goréng (éko, statis) | Network congestion, faulty cable, environmental interference. |
|
If the problem persists after attempting these solutions, please contact your IT support or the product manufacturer for further assistance.
8. Spésifikasi
| Fitur | Rincian |
|---|---|
| merek | HP (Hewlett Packard) |
| Nomer modél | JC507A |
| Jenis produk | IP Phone (VoIP Phone) |
| Ukuran tampilan | 4.3 inci |
| Sumber Daya | Corded Electric, Power over Ethernet (PoE) |
| Tipe Telepon | Keypad Tunggal |
| Jenis System Ngajawab | Digital |
| Operasi Multiline | Operasi Multi-Line |
| Item Beurat | 3.95 Pon (kira-kira 1.79 kg) |
| Ukuran Paket | 14.9 x 10.7 x 4.4 inci (kira-kira 37.8 x 27.2 x 11.2 cm) |
| UPC | 885631695951 |
| Tanggal Sadia munggaran | 13 Juli 2010 |
9. Garansi jeung Rojongan
The HP 3502 IP Phone is covered by a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official HP support websitus.
For technical support, troubleshooting assistance beyond this manual, or to inquire about service, please contact HP customer support or your authorized HP reseller. Contact information can typically be found on the HP official websitus atanapi dina dokuméntasi produk Anjeun.
Rojongan HP Websitus: www.hp.com/support





