1. Bubuka
This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.
2. Émbaran Kasalametan
- Sasayogian tanaga: Use only the power supply provided with the printer. Using an incorrect power supply may damage the printer and void the warranty.
- panempatan: Place the printer on a stable, level surface. Avoid locations with excessive dust, humidity, or direct sunlight.
- Ventilasi: Pastikeun ventilasi anu cekap di sakitar printer pikeun nyegah panas teuing. Ulah ngahalangan liang ventilasi.
- Kontak cair: Keep the printer away from liquids. In case of accidental liquid spillage, immediately disconnect the power and contact qualified service personnel.
- Bagian Pindah: Keep hands and foreign objects away from the paper cutter and other moving parts during operation.
3. Eusi Paket
Pastikeun yén sadaya item aya dina bungkusan:
- Bixolon SRP-350IIICOSG Thermal Receipt Printer
- Sasayogian tanaga
- Kabel listrik
- Starter Paper Roll
- Manual pangguna (dokumén ieu)
4. Setélan
4.1 Ngabongkar sareng Nempatkeun
Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.
4.2 Nyambungkeun catu daya
- Sambungkeun kabel listrik ka catu daya.
- Plug the power supply connector into the power port on the back of the printer.
- Colokkeun kabel listrik kana stop kontak listrik grounded.
4.3 Connecting Data Cables
The SRP-350IIICOSG printer supports Serial and USB interfaces.

Gambar 4.3.1: Tukangeun view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.
- Sambungan USB: Connect one end of a USB cable (Type B) to the USB port on the printer and the other end to an available USB port on your computer or POS system.
- Sambungan Serial: Connect one end of a serial cable (DB9) to the serial port on the printer and the other end to an available serial port on your computer or POS system.
4.4 Loading the Paper Roll
- Open the printer cover by pushing the cover open lever.
- Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
- Tarik saeutik kertas kaluar ngaliwatan pamotong.
- Tutup panutup printer pageuh nepi ka ngaklik kana tempatna.

Gambar 4.4.1: Hareup-sisi view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.
4.5 Pamasangan Supir
Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.
5. Ngoperasikeun Printer
5.1 Powering on / Pareum
To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.
5.2 Indikator Status
The printer features LED indicators to show its current status:
- LED kakuatan: Nyaangan nalika printer dihurungkeun.
- Kasalahan LED: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, cutter error). Refer to the troubleshooting section for details.
- Paper LED: Nyaangan nalika gulungan kertas handap atanapi kaluar.
5.3 Printing a Test Page
To print a self-test page:
- Pastikeun printer pareum sareng kertas parantos dieusi.
- Hold down the FEED button.
- While holding the FEED button, turn on the printer.
- Release the FEED button once the printer starts printing.
The printer will print a test page showing its current settings and status.
6. Pangropéa
6.1 Ngabersihan Print Head
Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.
- Pareuman printer teras cabut kabel listrikna.
- Buka panutup printer.
- Gently wipe the thermal elements of the print head with the cleaning tool.
- Keun sirah cetak nepi ka garing sagemblengna sateuacan nutup panutup sareng nyambungkeun deui daya.
6.2 Replacing the Paper Roll
When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.
6.3 Cleaning the Auto Cutter
If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.
7. Cara ngungkulan
Bagian ieu alamat masalah umum Anjeun bisa sapatemon jeung printer Anjeun.
| Masalah | Mungkin Cukang lantaranana | Solusi |
|---|---|---|
| Printer teu hurung | Power cord not connected; Power outlet faulty; Power supply failure | Check power cord connections; Try a different outlet; Contact support if power supply is suspected faulty. |
| No printing | Paper out; Printer cover open; Data cable disconnected; Incorrect driver/settings | Load paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer. |
| Kualitas cetak goréng | Dirty print head; Low quality paper; Incorrect paper type | Clean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly. |
| Kertas macét | Improper paper loading; Paper debris in cutter; Foreign object | Open cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects. |
| Error LED is on/flashing | General error condition | Refer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on). |
8. Spésifikasi
Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:
| Fitur | Spésifikasi |
|---|---|
| Téhnologi percetakan | Langsung Thermal |
| Laju Nyitak (Monokrom) | Up to 200 mm/sec (approx. 10 ppm) |
| Resolusi citak | 203 dpi (203 x 203 dpi) |
| Panganteur | Serial, USB |
| Pamotong Otomatis | Yes (1.8M cuts) |
| Ukuran Média Maksimum | Wide format roll |
| Ukuran (W x D x H) | 5.71 x 5.75 x 8.03 inci |
| Item Beurat | 3.41 pon |
| Sasayogian tanaga | Catu Daya éksternal (kaasup) |
9. Garansi jeung Rojongan
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon websitus. Anjeun tiasa mendakan supir, FAQ, sareng inpormasi kontak pikeun layanan palanggan di dinya.
Resmi Bixolon Websitus: www.bixolon.com





