Cisco 6851

Cisco IP Phone 6851 Multiplatform Firmware User Manual

Model: 6851 (CP-6851-3PW-NA-K9=)

1. Bubuka jeung Leuwihview

The Cisco IP Phone 6851 with Multiplatform Firmware is designed to provide high-fidelity voice communications. This IP phone is suitable for mid-sized to large enterprise environments transitioning to an IP Communications system. It features a 3.5-inch grayscale display and supports Class 2 Power over Ethernet (PoE) and up to 4 SIP registrations.

Cisco IP Phone 6851 with handset and display showing an incoming call

Image 1.1: Cisco IP Phone 6851. This image displays the main unit of the Cisco IP Phone 6851, including the handset, keypad, navigation buttons, and the 3.5-inch grayscale display. The screen shows an incoming call notification.

2. Eusi Paket

Pariksa yén pakét anjeun ngandung barang-barang ieu:

  • Cisco IP Phone 6851 unit
  • Handset
  • Tali héndsét
  • kabel Ethernet
  • North American Power Adapter (if not using Power over Ethernet)
  • Pituduh Mimitian Gancang (henteu kalebet dina manual digital ieu)

3. Parentah Setup

3.1 Nyambungkeun Telepon

  1. Sambungkeun Handset: Colokkeun hiji tungtung kabel héndsét kana héndsét jeung tungtung séjén kana port héndsét dina dasar telepon.
  2. Nyambung ka Jaringan (PoE): If using Power over Ethernet (PoE), connect one end of the Ethernet cable to the network port on the phone and the other end to a PoE-enabled network switch or router. The phone will power on automatically.
  3. Connect to Network (Power Adapter): If not using PoE, connect the power adapter to the phone's power port and then plug the adapter into a standard electrical outlet. Then, connect one end of the Ethernet cable to the network port on the phone and the other end to a network switch or router.
  4. Nyambung ka PC (Opsional): Upami anjeun hoyong nyambungkeun PC ngalangkungan telepon, sambungkeun kabel Ethernet tina port PC dina telepon ka port Ethernet komputer anjeun.

3.2 Konfigurasi Awal

Upon initial power-up, the phone will attempt to connect to your network and register with your IP telephony system. This process may take a few minutes. Follow any on-screen prompts or consult your system administrator for specific network configuration details.

4. Parentah Operasi

4.1 Fungsi Telepon Dasar

  • Nelepon:
    1. Angkat handset atawa pencét kenop Speaker kancing.
    2. Pencét nomer anu dipikahoyong nganggo papan kenop.
    3. Pencét éta Nelepon konci lemes atanapi antosan dugi telepon nyambung sacara otomatis.
  • Ngajawab Telepon:
    1. Angkat handset, atawa pencét kenop Waleran softkey, or press the Speaker kancing.
  • Nutup Telepon:
    1. Pasang deui gagang telepon, atanapi pencét tombol Tungtung Telepon softkey, or press the Speaker tombol deui.
  • Daptar ulang: Pencét éta Daptar ulang softkey to call the last dialed number.

4.2 Fitur canggih

  • Tahan: Nalika nelepon aktip, pencét éta Tahan tombol. Pencét deui pikeun nuluykeun telepon.
  • Jempé: Pencét éta Ngajempékeun tombol pikeun ngajempékeun mikropon anjeun. Pencét deui pikeun nganonaktipkeun.
  • Speakerphone: Pencét éta Speaker tombol pikeun ngagunakeun speakerphone.
  • headset: Connect a compatible headset to the headset port. Press the Headsét button to use the headset.
  • Penyesuaian volume: Ngagunakeun éta Jilid rocker button to adjust the volume of the handset, speakerphone, or headset during a call, or the ringer volume when idle.
  • Telepon Konférénsi: The phone supports 2-way conference calls.
    1. Nalika nelepon aktip, pencét éta Konférénsi softkey.
    2. Pencét nomer pihak katilu.
    3. Once the third party answers, press the Konférénsi softkey again to join all parties.
  • Surat sora: Pencét éta Talatah tombol pikeun ngakses suratsora Anjeun. Turutan pituduh audio.

5. Pangropéa

To ensure the longevity and optimal performance of your Cisco IP Phone 6851, follow these maintenance guidelines:

  • beberesih: Make kaen nu lemes, teu aya lint rada dampened with water to clean the phone's exterior. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.
  • Paparan Perawatan: Gently wipe the display with a soft, dry cloth. Do not press hard on the screen.
  • Lingkungan: Simpen telepon dina lingkungan anu garing, jauh tina sinar panonpoé langsung, panas kaleuleuwihan, sareng beueus.
  • Kabel: Pastikeun sadaya kabel disambungkeun kalayan pageuh sareng henteu bengkok atanapi ruksak.

6. Cara ngungkulan

This section provides solutions to common issues you might encounter with your IP Phone.

MasalahMungkin Cukang lantarananaSolusi
Telepon teu hurung.Taya kakuatan ti PoE atawa adaptor kakuatan.
  • Pariksa sambungan kabel Ethernet aman disambungkeun ka port PoE-diaktipkeun.
  • If using a power adapter, ensure it is correctly plugged into the phone and a working electrical outlet.
Teu tiasa nelepon atanapi nampi telepon.Network connectivity issue or registration failure.
  • Pariksa sambungan kabel Ethernet.
  • Ensure the phone displays a registered status (e.g., line active).
  • Contact your system administrator for network or SIP registration issues.
Taya nada dial.Phone not registered or handset/speaker issue.
  • Verify phone registration status on the display.
  • Pariksa sambungan kabel handset.
  • Try using the speakerphone function.
Kualitas audio goréng.Network congestion or faulty equipment.
  • Pariksa stabilitas sambungan jaringan.
  • Ensure handset or headset is properly connected.
  • Hubungi administrator sistem anjeun upami masalahna masih aya.

7. Spésifikasi

merekCisco
Nomer modél6851 (CP-6851-3PW-NA-K9=)
tampilan3.5-inch Grayscale
Sumber DayaPower Adapter / Class 2 PoE (Power over Ethernet)
SIP RegistrationsNepi ka 4
Tipe TeleponTelepon IP Corded
Tipe TeleponKeypad Tunggal
Jenis System NgajawabDigital
Alat nu cocogVoIP services, PSTN, compatible communication devices
Kamampuh Telepon Konférénsi2-jalan
Item Beurat1.36 pon (kira-kira 0.62 kg)
Ukuran produk (L x W x H)14.85 x 9.1 x 2.95 inci (kira-kira 37.7 x 23.1 x 7.5 cm)
WarnaArang
Negara asalCina

8. Garansi jeung Rojongan

8.1 Garansi Perangkat Keras Terbatas

The Cisco IP Phone 6851 comes with a 1-Taun jaminan hardware kawates. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the official Cisco warranty documentation or contact Cisco support.

8.2 Rojongan Téknis

For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact your IT department or authorized Cisco support provider. You may also visit the official Cisco support websitus pikeun sumber tambahan sarta informasi kontak.

Dukungan Cisco Websitus: www.cisco.com/support

Dokumén Patali - 6851

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