1. Bubuka
This manual provides essential information for the safe and effective installation, operation, and maintenance of your POLESTAR 12V DC 12,000 lb Electric Winch. Please read this manual thoroughly before using the winch to ensure proper function and to prevent injury or damage.

Image 1.1: POLESTAR 12,000 lb Electric Winch with synthetic rope, fairlead, hook, and wireless remote control.
2. Émbaran Kasalametan
Operating a winch can be hazardous. Adhere to all safety precautions to prevent serious injury or property damage.
- Baca Manual: Ngartos sagala parentah jeung warnings saméméh operasi.
- Maké Gear Kasalametan: Salawasna nganggo sarung tangan anu kandel sareng pelindung panon.
- Tetep Jelas: Maintain a safe distance from the winch, rope, and hook during operation. Never step over a tensioned rope.
- Kapasitas dipeunteun: Do not exceed the rated load capacity of 12,000 lbs. Overloading can cause winch failure and injury.
- Sambungan Aman: Ensure all electrical connections are tight and properly insulated to prevent arcing or short circuits.
- Voltage Deteksi: The winch features voltage detection and stall load protection. Flashing red and blue LED lights indicate warnings. Heed these alerts immediately.
- Pariksa sateuacan dianggo: Check the synthetic rope, hook, and all components for damage or wear before each use.
- Pegatkeun sambungan batré: Always disconnect the vehicle battery before performing any installation or maintenance on the winch.
3. Eusi Paket
Pastikeun yén sadaya item aya dina bungkusan:

Image 3.1: Included components: Electric Winch, Aluminum Hawse Fairlead, Clevis Hook, Wireless Remote Control, Corded Remote Control, and a recovery strap.
- POLESTAR 12,000 lb Electric Winch with Synthetic Rope
- Aluminium Hawse Fairlead
- Clevis Hook
- Kadali Jauh Nirkabel
- Kadali Jauh Corded
- Mounting Hardware (Winch: 4×G8, M10-1.50×30mm; Fairlead: 2×G8, M12-1.75×25mm)
- Manual pamaké
4. Spésifikasi
| Fitur | Spésifikasi |
|---|---|
| Kapasitas Tarik | 12,000 pon |
| Motor | 12V DC 7.0 HP Series-Wound |
| Babandingan Gear | 232:1 |
| Tipe Tali | Tali sintétik |
| Diménsi Tali | 3/8" Diameter x 82' Length |
| Peunteun waterproof | IP68-dipeunteun |
| Gemblengna Diménsi | 21.3 "X 6.5" X 9.76 " |
| Pola Bolt Pamasangan | 10" x 4.5" |
| Item Beurat | 67.9 pon |
| Batré Diperlukeun | 1 Lithium Ion (kaasup pikeun remot) |

Image 4.1: Detailed dimensions for mounting the winch. Overall: 21.3" x 6.5" x 9.76". Mounting bolt pattern: 10" x 4.5".
5. Setup jeung Instalasi
Proper installation is crucial for safe and reliable winch operation. If you are unsure about any step, consult a qualified professional.
5.1 Masang Winch
- Pilih Lokasi: Select a mounting location on your vehicle that can support the winch's weight and pulling forces. Ensure the mounting surface is flat and strong.
- Pariksa Fit: Confirm that the mounting plate on your vehicle is compatible with the winch's bolt pattern (10" x 4.5").
- Secure Winch: Use the provided M10-1.50×30mm G8 bolts to securely fasten the winch to the mounting plate. Ensure all bolts are tightened to the manufacturer's specifications.
- Pasang Fairlead: Attach the aluminum hawse fairlead to the mounting plate using the provided M12-1.75×25mm G8 bolts. The fairlead guides the synthetic rope and protects it from abrasion.
5.2 Sambungan Listrik
Incorrect wiring can cause damage to the winch, vehicle, or lead to fire. Follow these steps carefully:
- Pegatkeun sambungan batré: ALWAYS disconnect the negative (-) terminal of your vehicle's battery before making any electrical connections.
- Sambungkeun Kabel Daya: Connect the winch's positive (+) cable (red) to the positive (+) terminal of the vehicle battery. Connect the winch's negative (-) cable (black) to the negative (-) terminal of the vehicle battery or a suitable chassis ground point.
- Sambungan Aman: Ensure all cable connections are clean, tight, and free from corrosion. Insulate any exposed terminals.
- Sambungkeun deui Batré: Once all connections are secure and verified, reconnect the negative (-) terminal of the vehicle battery.
6. Parentah Operasi
Familiarize yourself with the winch controls and operating procedures before attempting a recovery.
6.1 Clutch Operation
The clutch allows you to manually free-spool the synthetic rope for quick deployment.
- Lebetkeun Clutch: Turn the clutch lever to the 'Engage' position to connect the motor to the drum for winching.
- Disengage Clutch (Free Spool): Turn the clutch lever to the 'Disengage' position to allow the rope drum to rotate freely. This enables manual pulling of the rope.
6.2 Pamakéan Remote Control
The winch comes with both wired and wireless remote controls for convenient operation.

Image 6.1: Wireless remote control for operating the winch from a safe distance.
- Jauh kabel: Connect the wired remote to the control box. Use the 'IN' button to retract the rope and the 'OUT' button to extend the rope.
- Jauh nirkabel: Ensure the wireless remote has charged batteries. Press the 'IN' button to retract the rope and the 'OUT' button to extend the rope. Operate from a safe distance, ensuring clear line of sight to the winch and load.
6.3 Prosedur Winching
- Assess Situation: Evaluate the recovery situation, ensuring the anchor point is secure and the path is clear.
- Prepare Rope: Disengage the clutch and pull out enough synthetic rope to reach the anchor point. Attach the clevis hook securely.
- Lebetkeun Clutch: Pasangkeun deui koplingna.
- Larapkeun tegangan: Use the remote control to slowly apply tension to the rope, ensuring it spools evenly onto the drum.
- Operasi Monitor: Continuously monitor the winch, rope, and load during operation. Stop immediately if any unusual sounds or movements occur.
- Even Spooling: Guide the rope to spool evenly across the drum. Avoid bunching of the rope on one side.
- Final Retraction: Once the recovery is complete, retract the rope fully and neatly onto the drum. Secure the hook.
7. Pangropéa
Regular maintenance ensures the longevity and safe operation of your winch.
- Inspeksi tali: Pariksa tali sintétis sacara rutin pikeun ayana anu geus ruksak, potong, atanapi karusakan anu sanésna. Ganti tali upami aya karusakan anu kapendak.
- Sambungan listrik: Pariksa sacara berkala sadaya sambungan listrik pikeun ayana pageuh sareng korosi. Bersihkeun terminal upami diperyogikeun.
- beberesih umum: Keep the winch clean from dirt, mud, and debris. Use a mild detergent and water, then dry thoroughly.
- Pencegahan korosi: The winch features an IP68-rated waterproof and corrosion-resistant design. However, regular cleaning and inspection, especially after exposure to harsh conditions, will further extend its lifespan.
- Lubrication: Consult a professional for internal lubrication if necessary.
8. Cara ngungkulan
If you encounter issues with your winch, refer to the following common problems and solutions:
| Masalah | Mungkin Cukang lantaranana | Solusi |
|---|---|---|
| Winch teu tiasa dianggo | No power, loose electrical connections, faulty remote, engaged clutch | Check battery connections, ensure remote batteries are charged, verify clutch is engaged. Inspect for loose wiring at the solenoid. |
| Winch beroperasi laun atanapi kalayan daya anu dikirangan | batré low voltage, overloaded, poor electrical connections | Check vehicle battery charge, reduce load, inspect and clean all electrical connections. |
| Winch stops during operation (LEDs flashing) | Overload protection activated, motor overheating | Reduce load, allow winch to cool down. Do not exceed rated capacity. |
| Gulungan tali teu rata | Lack of guidance during retraction | Manually guide the rope evenly across the drum during retraction. |
9. Garansi jeung Rojongan
Your POLESTAR 12V DC 12,000 lb Electric Winch is covered by a 1-taun jaminan produsén ti tanggal beuli.
This warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, abuse, accident, unauthorized modifications, or improper installation.
For warranty claims, technical assistance, or general inquiries, please contact POLESTAR customer support through the retailer where the product was purchased or refer to the contact information provided with your product packaging.





