1. Bubuka
This manual provides essential instructions for the setup, operation, and maintenance of your Cisco 9841 IP Phone. Designed for modern office environments, this corded VoIP desk phone integrates secure enterprise calling and various communication features.
2. Produk Langkungview
The Cisco 9841 IP Phone is a desktop communication device featuring a 3.5-inch LCD screen, a numeric keypad, and dedicated function buttons. It supports Power over Ethernet (PoE) for simplified installation.

Figure 1: Cisco 9841 IP Phone
This image displays the Cisco 9841 IP Phone in Carbon Black. The phone features a 3.5-inch LCD screen, a standard numeric keypad, and function buttons. The handset is corded and rests on the left side of the base unit. The screen shows a time of 09:54 AM and a call number 4089023648, with options for Redial, New call, and Forward.
Komponén konci:
- Handset: Corded handset for private conversations.
- Layar LCD: 3.5-inch display for call information, menus, and notifications.
- Papan tombol: Keypad numerik standar pikeun nelepon.
- Tombol Fungsi: Dedicated buttons for features like Redial, New Call, Forward, Speakerphone, and Volume control.
- Port jaringan: Two RJ-45 ports for network connectivity and Power over Ethernet (PoE).
3. Setélan
Follow these steps to set up your Cisco 9841 IP Phone:
- Sambungkeun Handset: Plug the coiled cord from the handset into the designated handset port on the phone base.
- Nyambung ka Jaringan/Power:
- Locate an Ethernet cable.
- Connect one end of the Ethernet cable to a network port (RJ-45) on the phone.
- Connect the other end of the Ethernet cable to a network switch or router that provides Power over Ethernet (PoE). If PoE is not available, a separate power adapter (sold separately) will be required.
- Boot Up: The phone will power on automatically and begin its boot-up sequence. This may take a few minutes.
- Konfigurasi jaringan: The phone will typically obtain network settings automatically via DHCP. If manual configuration is required, consult your network administrator.
4. Parentah Operasi
4.1 Fungsi Telepon Dasar
- Nelepon:
- Angkat gagang telepon atanapi pencét tombol Speakerphone.
- Pencét nomer anu dipikahoyong nganggo papan kenop.
- Press the "Call" or "Dial" softkey on the screen, or wait for the call to connect automatically.
- Ngajawab Telepon:
- When the phone rings, lift the handset or press the Speakerphone button.
- Alternatively, press the "Answer" softkey on the screen.
- Nutup Telepon: Hang up the handset or press the "End Call" softkey.
- Daptar ulang: Press the "Redial" softkey to call the last dialed number.
- Speakerphone: Press the Speakerphone button to toggle between handset and speakerphone mode during a call.
- Jempé: Pencét tombol Mute pikeun nga-mutekeun mikropon anjeun nalika nelepon. Pencét deui pikeun nga-unmutekeun sora.
- Kontrol volume: Use the volume buttons (+ jeung -) to adjust the handset, speakerphone, or ringer volume.
4.2 Fitur canggih
- Sababaraha Jalur: The phone supports up to 4 total lines. Use the line buttons next to the screen to switch between active lines or initiate new calls.
- Neraskeun Telepon: Press the "Forward" softkey and follow the on-screen prompts to set up call forwarding.
- ID nu nelepon: Incoming call information (number and name, if available) will be displayed on the LCD screen.
- Kasaluyuan: The Cisco 9841 IP Phone is compatible with Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, and other 3rd party cloud calling platforms.
5. Pangropéa
To ensure optimal performance and longevity of your Cisco 9841 IP Phone, follow these maintenance guidelines:
- beberesih: Anggo lawon anu lemes, garing, henteu lint pikeun ngabersihan bagian luar telepon. Pikeun tanda nekad, rada dampen lawon jeung cai. Hindarkeun ngagunakeun bahan kimia kasar, pembersih abrasive, atanapi pangleyur.
- Hindarkeun Cairan: Do not expose the phone to excessive moisture or submerge it in liquids.
- Manajemén Kabel: Pastikeun sadaya kabel disambungkeun sacara aman sareng henteu kusut atanapi ciwit.
- Kaayaan Lingkungan: Operate the phone within recommended temperature and humidity ranges as specified in the technical specifications.
6. Cara ngungkulan
If you encounter issues with your Cisco 9841 IP Phone, refer to the following common troubleshooting steps:
- Taya Daya/Tampilan:
- Verify that the Ethernet cable is securely connected to both the phone and the PoE-enabled network port.
- If not using PoE, ensure the optional power adapter is correctly connected and plugged into a working power outlet.
- Teu aya Nada Telepon:
- Pariksa sambungan kabel jaringan.
- Ensure the phone has successfully registered with your VoIP system (indicated by status icons on the screen).
- Contact your network administrator if the issue persists.
- Kualitas Telepon goréng:
- Check your network connection for stability.
- Ensure no other devices are consuming excessive bandwidth on your network.
- Try restarting the phone by disconnecting and reconnecting the network cable.
- Tombol teu responsif:
- Balikan deui telepon.
- Ensure the phone is not in a locked state (if applicable).
For more complex issues, please contact your IT department or Cisco support.
7. Spésifikasi
| Fitur | Rincian |
|---|---|
| Modél | 9841 |
| Produsén Bagian Jumlah | DP-9841-K9= |
| Téhnologi konektipitas | Korded |
| Téhnologi Telepon IP | VoIP |
| Total Jumlah Garis Telepon | 4 |
| ID panelepon | Sumuhun |
| Speakerphone | Sumuhun |
| Tipe Layar | LCD |
| Ukuran layar | 3.5 inci |
| Port jaringan | 2 x RJ-45 (PoE enabled) |
| Port USB | Sumuhun |
| Warna | Karbon Hideung |
| Faktor Bentuk | Desktop |
| Ukuran (H x W x D) | 8.4" x 8.4" x 1.9" (kira-kira) |
| Item Beurat | 2.9 pon (1.32 kg) |
| Alat nu cocog | Cisco Unified Communications Manager (CUCM), Webex Calling, Broadworks, other 3rd party cloud calling platforms, Cisco RoomOS devices, USB-compatible devices |
8. Garansi jeung Rojongan
For warranty information and technical support, please refer to the official Cisco website or contact your authorized Cisco reseller. Keep your product model number (DP-9841-K9=) and serial number readily available when seeking support.
Anjeun tiasa mendakan langkung seueur inpormasi sareng sumber dukungan dina Toko Cisco on Amazon.





