Joom is a global mobile marketplace and e-commerce platform offering a wide range of affordable products, including electronics, fashion, and home goods.
Joom is an international e-commerce group based in Riga, Latvia, known primarily for its mobile marketplace which connects consumers with merchants from around the world. Founded in 2016, Joom offers a vast catalog of budget-friendly products ranging from consumer electronics, smart home devices, and automotive accessories to clothing and household items. The platform utilizes its own logistics infrastructure, Joom Logistics, to ensure delivery services across more than 100 countries.
While Joom operates as a marketplace rather than a single manufacturer, many white-label electronic devices sold on the platform—such as dash cams, GPS trackers, and wireless earbuds—are often identified by users simply as "Joom" products. This category archives compliant user manuals and documentation for various generic and private-label electronics frequently purchased through the Joom app and websitus.
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Joom is a marketplace hosting many different sellers. While the app provides order details, specific user manuals are provided by the manufacturer. We archive manuals for common generic electronics sold on Joom here.
The most effective way to contact Joom support is through the Chat Support feature within the official Joom mobile app or via the Help Centre on their websitus.
Warranty policies vary by the specific merchant selling the item. However, Joom provides a refund policy for non-delivered or defective items reported within a specific timeframe found in their FAQ.